TDG warmly welcomes Dieppe

The Davenport Group (TDG) warmly welcomes Dieppe to our Canadian clients. Located in New Brunswick, Dieppe is a francophone city with French as the primary language for nearly 75 percent of its population. Happily, several of TDG’s employees are fluent in French, and Dieppe’s city staff is also fluent in English.

“It’s great to work with a bilingual client,” said Ben Davenport, TDG co-founder and lead software developer. “We’re fortunate that we have a skilled project manager, Tricia Parish, who’s an AICP and also fluent in French. And the city employees of Dieppe are excellent to work with, they’re very accommodating with communicating in English as needed.”

Dieppe is contracting with The Davenport Group for software to support their Permitting, Planning, Licensing, and Code Enforcement functions. “The most important thing with any client is understanding the city processes clearly,” noted Tricia. “Once we had the procedures customized to Dieppe’s specifications, it was just a matter of working together to ensure accurate translation of the user interfaces.”

Dieppe is the largest suburb of the city of Moncton, which hosts a metropolitan area of about 144,000 residents. Dieppe is known for its natural beauty as well as its storied history. In September 2018, Dieppe will host its 20th international kite festival, which draws more than 500,000 attendees from more than 40 countries worldwide.

Photo courtesy of Pmau via Wikimedia Commons; licensed under the Creative Commons Attribution-Share Alike 4.0 International license.
The International Dieppe Kite Festival takes place every other year, with festivities lasting more than a week. This September marks the festival’s 20th celebration. // Le Festival International de de Cerf-Volant de Dieppe se déroule tous les deux ans, et la fête dure huit jours. Cette année, Septembre signe le vingtième anniversaire du festival.

Le groupe Davenport dit «bienvenue» à Dieppe, qui se joint notre clientes canadiennes. Situé dans Nouveau-Brunswick, Dieppe est une ville francophone où le français, c’est la langue première pour presque 75 pour cent des habitants. Heureusement, plusieurs d’employées du groupe Davenport parlent couramment français, et les fonctionnaires de Dieppe parlent couramment anglais aussi.

«C’est super, travaillant avec un client bilingue,» dit Ben Davenport, qui est le cofondateur et le développeur informatique principal du groupe Davenport. «On a le bonne chance que notre employée Tricia Parish est un chef de projet qualifiée, urbaniste qualifiée, et aussi bien qu’elle parle couramment français. De plus, les fonctionnaires de Dieppe sont excellents collaborateurs; ils ont la gentillesse de communiquer en anglais si c’est nécessaire.»

Dieppe a un contrat avec le groupe Davenport pour les logiciels pour les fonctions d’autorisation, de planification, de comformité au code et de license. «La chose la plus importante, c’est qu’on bien comprend les processus de la ville,» Tricia dit. «Après on a personnalisé les procédures aux demandes de Dieppe, c’etait facile à collaborer pour les traductions de texte.»

Dieppe est la banlieue le plus grand de Moncton, qui a une agglomération en compte plus de 144.000 habitants. Dieppe est célèbre pour son beau paysage et aussi bien que son histoire. En septembre 2018, la ville accueillera son vingtième festival du cerf-volant, qui attire plus que 500.000 participants qui habitent aux plus que 40 pays mondial.

Bettendorf, IA goes live with LAMA

Residents of Bettendorf, IA are now enjoying the many benefits of their city’s selection of The Davenport Group’s LAMA software for their administrative processes. Located on the Mississippi River, Bettendorf is part of the Quad Cities metropolitan area; about 35,000 of the area’s 400,000 residents call Bettendorf home.

With a residential growth rate above seven percent, contracting with The Davenport Group (TDG) for LAMA software will allow the city’s permitting, development, and inspections staff to meet the community’s needs much more easily. As a customized software solution, LAMA is uniquely flexible to adapt to existing governmental processes while facilitating streamlined operations as needed.

Aerial photo by Doc Searls, courtesy Wikimedia Commons; licensed under Creative Commons 2.0.
Aerial photo of the Quad Cities. Bettendorf lies on the northern bank of the Mississippi River (top).

“It’s clear that the employees at the City of Bettendorf are committed to their citizenry and believe in accountability,” noted TDG President Jerry Davenport. “The fact that our own company’s staff is highly responsive and accountable to our clients made this partnership an especially great fit.”

With a wide variety of modules, LAMA software comprehensively addresses municipal asset management needs. Bettendorf is now using LAMA to support their permitting, planning, licensing, and code compliance function.  In addition to the public citizen portal and mobile app, LAMA allows the city to support both residents and businesses with TDG’s state-of-the-art, user-friendly software.

The Davenport Group welcomes Adelynn Khoo

The Davenport Group (TDG) welcomes our newest team member, Adelynn Khoo, to our Colorado Springs office. A graduate of Colorado College, Adelynn has joined our software development department, and is busy learning TDG’s complex behind-the-scenes processes.

“LAMA is a robust software solution with a lot of modules, and it’s important that our developers understand the intricacies of municipal procedures and processes,” said Ben Davenport, lead developer of LAMA. “So there’s a steep learning curve for our new hires, but Adelynn has jumped into training with notable aptitude.”

As her training progresses, Adelynn’s responsibilities will increase to include working with new and existing clients to customize the software to their evolving needs.

“I really appreciate how supportive the team environment is at The Davenport Group,” Adelynn noted. “Everyone works together closely to respond quickly to the clients. Plus, the software is comprehensive but still streamlined, and I’m looking forward to helping to take it into the next stages of its development.”

In addition to her coding skills, Adelynn is fluent in Mandarin and French. In her free time she enjoys traveling, as well as spending time exploring the beautiful landscapes of Colorado.


City of Salina adopts LAMA

The City of Salina, KS goes live with LAMA this week, bringing more convenience in their permitting processes to community members as well as city staff. The trade center of north central Kansas, Salina is home to approximately 50,000 people.

In addition to permitting, Salina has contracted with The Davenport Group (TDG) to provide software for planning, licensing, and code compliance. The solution includes both the LAMA Mobile App and the public web citizen portal.  “We appreciate that this is a hard-working community that needs their city services to function smoothly and efficiently,” said Jerry Davenport, TDG president. “It’s a pleasure to work with the city’s employees to find ways the software can streamline their processes while adapting to the existing structure.”

The customization of LAMA to each client’s pre-existing procedures allows the software to be implemeted with minimal disruption to the city’s workflow, while its adaptability and forward-thinking design support innovation where possible and desirable.

Multiple colleges and universities are located in the city, which is situated in one of the world’s largest wheat-producing regions. Salina also offers a number of cultural attractions, including community theatres, art centers, and museums.

Photo by Aaron Headly, via Wikimedia Commons. Public domain.
Grain silos in Salina, which is the trade center for one of the world’s largest wheat-producing agricultural areas.


Harrisonburg, VA embraces cutting-edge LAMA software

The Davenport Group (TDG) is proud to announce its partnership with the City of Harrisonburg, which is soon to benefit from the innovative and efficient services of the company’s LAMA (Land Management) software.

Photo credit: Strawser, via Wikimedia Commons; licensed under Creative Commons.
Downtown Harrisonburg includes many buildings listed on the National Registry of Historic Places.

The City of Harrisonburg is home to nearly 55,000 residents. City staff’s commitment to providing easily accessible and user-friendly service to the citizens in their community is evidenced by their selection of The Davenport Group as the software provider for their permitting and code enforcement.

With dozens of clients throughout the U.S. and Canada, The Davenport Group offers noteworthy improvements in governmental software, along with exceptional customer service and unmatched accountability. TDG understands that in this day and age, local government needs to customize its processes to meet the needs of its community; the company thus tailors its premiere software suite, Land Management (LAMA), to the specifications of each client.

“We’re very pleased to be able to work with the staff of Harrisonburg, who clearly care about making their processes as convenient as possible for their citizens,” said Ben Davenport, co-founder of TDG. “Through the process of implementing our software, we’re also able to support city staff in streamlining their procedures so that they gain efficiency without compromising the high quality of their services.”  The City of Harrisonburg has implemented the LAMA permitting, code compliance, Mobile App, and public web citizen portal.

Centrally located in the Shenandoah Valley of Virginia, Harrisonburg is known as the home of James Madison University, and offers a variety of historical and cultural attractions. The natural beauty of the area makes it a popular destination for hikers and outdoor adventurers.

The LAMA software is on schedule for implementation in October 2017. For more information, contact TDG at (800) 640-0373.


Welcome to our newest project manager, Patricia Parish

The Davenport Group welcomes Patricia Parish, AICP, as a project manager and our newest team member. Tricia brings a wealth of experience in urban planning and a comprehensive understanding of municipal processes, as well as superb customer service skills.

“We’re very pleased to have Tricia join The Davenport Group,” said Jerry Davenport, president of TDG. “She’s a great fit for our company culture — she’s adaptable, she’s an adept problem-solver, and she really understands what our clients need to do their jobs as efficiently and easily as possible.”

Tricia joins TDG’s Colorado Springs office and will guide new clients through the customization and implementation processes, as well as providing ongoing support for existing clients.

Tricia’s also an internationally recorded singer-songwriter, and plays gigs throughout Colorado’s Front Range in her free time. She enjoys spending time with friends and family, including her dog Shiloh.